Warranty
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SubLub 2019 - EN - Voorpag - Big Slider 1
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Warranty


We like to provide you with good quality equipment. All our products are subject to legal warranty. You can expect us to provide you with products that live up to any reasonable expectations. Of course you can count on us as well if it so happens that your item gets damaged. Contact us through phone or e-mail and together we will search for a satisfactory solution.

Defects


Are any of your items broken or not functioning properly upon delivery? Contact us as soon as possible and we will provide you with a suitable solution. You can also visit us in one of our stores and we will sort you out. We can provide you with a return label for you to send the item(s) back to us for free (only available for shipments within the Netherlands).

Complaints


Did we fall short at any point? We're always looking to improve, so please let us know. Contact us, preferably through an e-mail to [email protected], and we will get back to you with a substantive reply as soon as possible (within two weeks at the latest, but of course we try to get back to you as soon as we can). If our reaction is unsatisfactory to you, you can choose to forward your complaint to the geschillencommissie Thuiswinkel or the European ODR platform, both of which we are a member of.

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9 Ordered scuba lead weights. Fast shipping and great product! Package was a bit broken on delivery by DHL, but lead is very hard to break and nothing was missing so it was...
Tobias, Romakloster 23-4-2024
10 perfecte omschrijving op de site, snelle levering
Nathalie, Hooglede 22-4-2024
10 Besides the quality of the product which is super, I was impress with the fast shipping and quick answear of SubLub team which resolved my problem very fast. The Aqaulung bag...
Oana, Romania 21-4-2024
10 Bij Sublub Amstelveen, wordt je altijd vriendelijk en deskundig geholpen door Jeroen en zijn team. Elke keer verbaas ik mij weer over hun vakkennis op duik en snorkel gebied....
James, Uithoorn 15-4-2024
10 Ik ben goed geholpen. Model valt wat klein, mocht zonder meer retoutlr. De grotere maat had 14 dagen levertijd maar was er al binnen een week! Zeer tevreden.
Sylvia, Vlissingen 14-4-2024
10 Citizen duikhorloge gekocht, tevreden met levering en product.
Robert, Utrecht 13-4-2024
8 Goede hulp bij keuze en snelle levering nadat alles geregeld was.
Jeffrey, Heesch 13-4-2024
10 Super
Andre, Gent 12-4-2024
8 Webshop is aangeraden door andere personen van duik club Yellow diving school Geel Belgie. Overzichtelijke website. Uitgebreid gamma van duik producten, wat een must...
Tom, Geel belgie 12-4-2024
10 Duidelijke communicatie en snelle levering
Marco, Lelystad 11-4-2024
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