Warranty
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SubLub 2019 - EN - Voorpag - Big Slider 1
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Warranty


We like to provide you with good quality equipment. All our products are subject to legal warranty. You can expect us to provide you with products that live up to any reasonable expectations. Of course you can count on us as well if it so happens that your item gets damaged. Contact us through phone or e-mail and together we will search for a satisfactory solution.

Defects


Are any of your items broken or not functioning properly upon delivery? Contact us as soon as possible and we will provide you with a suitable solution. You can also visit us in one of our stores and we will sort you out. We can provide you with a return label for you to send the item(s) back to us for free (only available for shipments within the Netherlands).

Complaints


Did we fall short at any point? We're always looking to improve, so please let us know. Contact us, preferably through an e-mail to rotterdam@sublub.nl, and we will get back to you with a substantive reply as soon as possible (within two weeks at the latest, but of course we try to get back to you as soon as we can). If our reaction is unsatisfactory to you, you can choose to forward your complaint to the geschillencommissie Thuiswinkel or the European ODR platform, both of which we are a member of.

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10 Goed bezig ze helpen je goed
Arjen kroon, Hensbroek 29-9-2023
10 avoir une magasin qui prend 2h a tous vous expliquez, monter et essayer sans jamais vous poussez a acheter. j achète tous mon matériel chez eux toujours le conseil parfait
Benoit marc vervier, Andrimont 28-9-2023
10 Levering reeds daags na bestelling!
Sonja adela de pauw, Erpe-mere 27-9-2023
10 Envió y atención perfecta
Federico, Madrid 27-9-2023
10 Bij sublub Voerendaal ben je aan het juiste adres voor al je duiken spullen en ook het tec duiken Zeer klantvriendelijk weet waar hij over praat denkt met je mee
Chris, Brunssum 27-9-2023
10 Très bonne offre. Beaucoup de produits divers et variés. Prix concurrents. Livraison très rapide et de bonne qualité! Commandé de Belgique et livré le lendemain. A peine 24H...
Alexandra, Belgique 25-9-2023
10 Makkelijk bestellen, snelle levering.
Fred, Eindhoven 25-9-2023
10 Reageren snel, en mooie producten
John, Medemblik 24-9-2023
10 Super
Dieter, Kortrijk 23-9-2023
10 Na order aanpassing gemaakt. Hierover gelijk e-mail contact gehad met update tav van verwerking. Dit als zeer fijn ervaren.
Fatima, Eindhoven 22-9-2023
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