Warranty
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SubLub 2019 - EN - Voorpag - Big Slider 1
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Warranty


We like to provide you with good quality equipment. All our products are subject to legal warranty. You can expect us to provide you with products that live up to any reasonable expectations. Of course you can count on us as well if it so happens that your item gets damaged. Contact us through phone or e-mail and together we will search for a satisfactory solution.

Defects


Are any of your items broken or not functioning properly upon delivery? Contact us as soon as possible and we will provide you with a suitable solution. You can also visit us in one of our stores and we will sort you out. We can provide you with a return label for you to send the item(s) back to us for free (only available for shipments within the Netherlands).

Complaints


Did we fall short at any point? We're always looking to improve, so please let us know. Contact us, preferably through an e-mail to rotterdam@sublub.nl, and we will get back to you with a substantive reply as soon as possible (within two weeks at the latest, but of course we try to get back to you as soon as we can). If our reaction is unsatisfactory to you, you can choose to forward your complaint to the geschillencommissie Thuiswinkel or the European ODR platform, both of which we are a member of.

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10 Ik heb een goed advies ontvangen en de bestelling was optijd binnen.
Manfred, Nunspeet 29-7-2021
10 reeds meermaals besteld en altijd correct en vlot geleverd
Ron, Hooglede (be) 29-7-2021
10 Goed.
Marc, Arnhem 29-7-2021
10 My local Dive shop in Voerendaal has always given me good advice, and especially with my last purchase where I made an "online order", the product reached me in Belgium the...
Ray, Raeren, belgium 28-7-2021
8 Ondanks dat niet alle artikelen voorradig waren, zowel telefonisch, schriftelijk als vanmiddag uitstekend geholpen. Goed advies wat resulteerde in het annuleren van een...
Arnaud miltenburg, Zeist 28-7-2021
10 Altijd goed geholpen met deskundig advies.
Leo, Heerlen 28-7-2021
10 Simpel, doeltreffend eenvoudig besteld en geleverd. OK!
Klaas volders, Wagenborgen 27-7-2021
10 Geweldige leverancier.
Marja, Landgraaf 26-7-2021
6 Goederen pas na 1 week geleverd, ookal is alles op voorraad…
Pieter, Meerdonk 26-7-2021
9 Binnen recordtijd geleverd ...... zoals steeds :-)
Marc, Turnhout 26-7-2021
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