Warranty
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SubLub 2019 - EN - Voorpag - Big Slider 1
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Warranty


We like to provide you with good quality equipment. All our products are subject to legal warranty. You can expect us to provide you with products that live up to any reasonable expectations. Of course you can count on us as well if it so happens that your item gets damaged. Contact us through phone or e-mail and together we will search for a satisfactory solution.

Defects


Are any of your items broken or not functioning properly upon delivery? Contact us as soon as possible and we will provide you with a suitable solution. You can also visit us in one of our stores and we will sort you out. We can provide you with a return label for you to send the item(s) back to us for free (only available for shipments within the Netherlands).

Complaints


Did we fall short at any point? We're always looking to improve, so please let us know. Contact us, preferably through an e-mail to rotterdam@sublub.nl, and we will get back to you with a substantive reply as soon as possible (within two weeks at the latest, but of course we try to get back to you as soon as we can). If our reaction is unsatisfactory to you, you can choose to forward your complaint to the geschillencommissie Thuiswinkel or the European ODR platform, both of which we are a member of.

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9 bij vragen snel een antwoord en op korte tijd geleverd
Claeys, Zulte 25-5-2022
10 Goed geen problemen
Arjen, Hensbroek 24-5-2022
10 Goede service, zelfs voor wat kleins. Ik kom hier met enige regelmaat, en altijd gevonden wat ik nodig had.
Eric, Eijsden 24-5-2022
9 Thank you - simple order, good comms, nicely, compactly packaged and promptly delivered. The mask is superb
Jamie watts, Loenen a/d vecht 23-5-2022
6 Normaal heb je het bestelde snel in huis. Maar deze bestelling deed er 2,5 week over.
Wim, Rotterdam 23-5-2022
10 Uitrusting in Zuidlaren gekocht Goede uitleg en kennis van zaken Beveel ieder aan om daar je te laten informeren en kopen. Super service
Robert, Rodwn 22-5-2022
10 Prima service, lekker pro actief meedenken binnen hetgeen ik wens
E-j, Rotterdam 22-5-2022
10 SNEL EN CORRECT
Wuyts werner, Lichtaart 21-5-2022
8 goede service,werd gebeld of het geleverd was en of alles naar wens was
Aad, Wanroij 21-5-2022
10 je wordt er altijd op een zeer vriendelijke en vakkundige manier geholpen
Rob, Linne 20-5-2022
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