Warranty
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SubLub 2019 - EN - Voorpag - Big Slider 1
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Warranty


We like to provide you with good quality equipment. All our products are subject to legal warranty. You can expect us to provide you with products that live up to any reasonable expectations. Of course you can count on us as well if it so happens that your item gets damaged. Contact us through phone or e-mail and together we will search for a satisfactory solution.

Defects


Are any of your items broken or not functioning properly upon delivery? Contact us as soon as possible and we will provide you with a suitable solution. You can also visit us in one of our stores and we will sort you out. We can provide you with a return label for you to send the item(s) back to us for free (only available for shipments within the Netherlands).

Complaints


Did we fall short at any point? We're always looking to improve, so please let us know. Contact us, preferably through an e-mail to rotterdam@sublub.nl, and we will get back to you with a substantive reply as soon as possible (within two weeks at the latest, but of course we try to get back to you as soon as we can). If our reaction is unsatisfactory to you, you can choose to forward your complaint to the geschillencommissie Thuiswinkel or the European ODR platform, both of which we are a member of.

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8 Goed advies.
H.elshof, Eijsden 28-11-2020
9 Prima
Angelique, Den dungen 27-11-2020
1 4 maal contact via mail en telefoon over bestelling. Duidelijke afspraak om gereserveerde goederen in 1 keer op te halen. Bij aankomst in winkel blijkt de winkelier toch...
Laurens, Houten 26-11-2020
8 Ik had vinnen besteld. Die werden snel geleverd en ik heb er al mee gedoken. Ik kan melden ze doen het prima!
Hugo, Annen 26-11-2020
10 Geen opmerkingen
Ronny, Knokke 25-11-2020
8 Ik ben netjes geholpen, werd na een te vroeg belletje, netjes teruggebeld.
Marieke, Maassluis 25-11-2020
9 Super snel en fijn geholpen.
Sandra, Hoogvliet 25-11-2020
10 Goed geholpen
Ronald, Deurne 25-11-2020
10 Bestelling lag uiterlijk al klaar. Verder goed advies ontvangen.
Joelle, Willemstad 25-11-2020
10 Goed en snel geholpen.
Ronald, Heerlen 25-11-2020
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